The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. ProSains Educational Supplies will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 30 after the confirmation.
Please return your purchase to the following address: ProSains Educational Supplies
NO 50, Jalan Tembaga sd5/2b, Kawasan Perindustrian Sri
Damansara, Bandar Sri Damansara,
52100, Kuala Lumpur.
Please contact us at prosains.edu@gmail.com or +03 6274 8396 if you have any questions or doubts.